Serve customers better with Call Tagging
Easily identify the number that was dialed for any incoming call
CallRingTalk’s Call Tagging lets you to create and assign short tags to different numbers. When a customer calls that number, the tag associated with that number will pop up on the screen too.
For example, a short text (tag), such as ACC for Accounting or SALES for Sales, will be displayed next to each incoming call. You can create any tag you like for any number in your business, and use it as a shortcut to remind you instantly why a caller is calling that number, and also to customize your greetings and interactions with the caller.
Call Tagging is most beneficial when the same physical phone is used for multiple numbers. You can start off by saying “Thanks for calling department X” instead of by asking “Which department have you called?” It’s a small gesture, yet in business, it’s usually the small gestures that can convert a prospect into a devoted customer. Call tagging makes customers feel well-received because they were greeted with awareness. They save precious time and have a seamless experience across your business.